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Average :   4.9
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Posted 0 days ago.
I had a great experience when ...
I had a great experience when I was buying a car. They were very nice and willing to work with me.
MARJAN S, Visalia, CA, Sales Customer
September 23, 2018
Posted 2 days ago.
They rushed the job for my han...
They rushed the job for my handicaped daughter I am greatful.
GLORIA M, HANFORD, CA, Service Customer
September 21, 2018
Posted 2 days ago.
Quick, efficient
JOAN C, VISALIA, CA, Service Customer
September 21, 2018
Posted 2 days ago.
Great job !
Graciela P, Hanford, CA, Service Customer
September 21, 2018
Posted 2 days ago.
fast service & reliable
TERRI R, VISALIA, CA, Service Customer
September 21, 2018
Posted 3 days ago.
Arron was fast, efficient, and...
Arron was fast, efficient, and professional.
DEBRA LEE H, LINDSAY, CA, Service Customer
September 20, 2018
ARRON ALDRIDGE
Response
That's excellent, Debra! We hope the rest of the team was able to help as well. Let us know when you're ready for your next service appointment!
September 20, 2018
Posted 4 days ago.
Arron is outstanding to work w...
Arron is outstanding to work with and everything is done to my complete satisfcation.
GINGER M, HANFORD, CA, Service Customer
September 19, 2018
ARRON ALDRIDGE
Response
That's great news, Ginger, we love having Arron on the team with us! We're glad he could help, and we hope we can see you back again!
September 20, 2018
Posted 4 days ago.
It was a great experie...
It was a great experience I’m happy with my purchase Omar did a great job answering all my questions and new everything about the car I was looking at definitely made my decision easy on purchasing the vehicle for my family thank you Honda and thank you Omar...
OSCAR D, Visalia, CA, Sales Customer
September 19, 2018
Cabrera, Omar
Response
Thank you for reviewing us, Oscar. It's great to know that Omar did a great job during your deal with us, we hope you're enjoying your new Accord. When you're ready for your first service appointment, let us know!
September 19, 2018
Posted 4 days ago.
Ricardo, along with the rest o...
Ricardo, along with the rest of the team have always been very helpful in serving my service needs. Thank you!
THOMAS DONNELL O, PORTERVILLE, CA, Service Customer
September 19, 2018
RICARDO URRUTIA
Response
You're welcome, Thomas! It's great to see that Ricardo and the team were such a great help. We hope we can work with you again in the future!
September 19, 2018
Posted 5 days ago.
never got a call back from my ...
never got a call back from my computer inquiry
LARRY W, VISALIA, CA, Sales Customer
September 18, 2018
Aguinaldo, Arwin
Response
Thank you for letting us know, Larry. If this is still an issue, please contact us at (866) 220-5340 so we can help you out!
September 19, 2018
Posted 6 days ago.
fast friendly service
LINDA B, Hanford, CA, Service Customer
September 17, 2018
ARRON ALDRIDGE
Response
Thank you for your kind feedback, Linda! We are happy to see that you had a good experience with us - come again soon!
September 18, 2018
Posted 7 days ago.
Great service! Even though the...
Great service! Even though the Service Dept. was very busy on a Saturday morning they fit us in for a quick repair! We appreciate the awesome customer service.
ROBERT H, VISALIA, CA, Service Customer
September 16, 2018
ARRON ALDRIDGE
Response
Thanks for your feedback, Robert! We are thrilled to hear that you had such a great service experience! Let us know if there's anything we can do for you in the future, we're happy to help!
September 18, 2018
Posted 7 days ago.
Very professional and no BS.
Jose V, Ivanhoe, CA, Service Customer
September 16, 2018
RICARDO URRUTIA
Response
Thank you for your feedback, Jose! We're pleased to hear that you had a positive experience with us! Come again soon!
September 18, 2018
Posted 8 days ago.
He dealership staff are extrem...
He dealership staff are extremely knowledgeable and friendly. I had a small issue with my battery for my Honda, because the part was fairly new it was covered under warranty & I only had to pay a small fee. They always go above & beyond the call of duty- definitely do not hesitate to ask if you have any questions or concerns!!!
LUIS G, VISALIA, CA, Service Customer
September 15, 2018
RICARDO URRUTIA
Response
Thank you so much for your feedback, Luis! We are thrilled to hear that you had such a pleasant service experience with us. You're absolutely right! Never hesitate to let us know if there's anything we can do for you, it's our pleasure to help!
September 18, 2018
Posted 9 days ago.
Courteous and informational se...
Courteous and informational service staff (Aaron)
GRACE B, VISALIA, CA, Service Customer
September 14, 2018
ARRON ALDRIDGE
Response
We all try to be as courteous as possible, Grace, thank you for giving us the chance to help you out! Stop by again in the future!
September 14, 2018
Posted 10 days ago.
Great service department..
IRENE IBARRA G, LINDSAY, CA, Service Customer
September 13, 2018
RICARDO URRUTIA
Response
Thank you so much, Irene! We hope you visit again!
September 13, 2018
Posted 10 days ago.
It was amazing to me how fast ...
It was amazing to me how fast the service turnover was - the service advisors seemed to need roller skates. Even though they were so busy, they were friendly and helpful.
theresa f, Visalia, CA, Service Customer
September 13, 2018
JUAN A CIFUENTES
Response
We're glad we could help, Theresa! We were very busy, but we still had time to help everyone. If you ever need us again, we're always ready to help!
September 13, 2018
Posted 11 days ago.
Great service and great people...
Great service and great people to work with
DONNA R, VISALIA, CA, Service Customer
September 12, 2018
ARRON ALDRIDGE
Response
We appreciate it, Donna. Let us know when you're ready for your next visit!
September 13, 2018
Posted 12 days ago.
I'm always glad when I see Aar...
I'm always glad when I see Aaron coming to help me. He is 1 of a kind . He is the reason that I keep coming back for service . Too bad you can't clone him. As long as he is employed by you I will continue to have my car serviced there .
EVANGELINE G, TULARE, CA, Service Customer
September 11, 2018
ARRON ALDRIDGE
Response
Aaron is a great employee to have on the team, Evangeline, we're beyond proud to hear that he was able to help you out. Thank you so much for visiting us, we hope Aaron and the team can help you again in the future!
September 13, 2018
Posted 12 days ago.
Great customer service Ricardo...
Great customer service Ricardo did a great job . He got me in and out in no time. He mentioned to me that I might need tires soon. he took the initiative to have a quote ready for me when I picked up my car.
ELIZABETH J, Visalia, CA, Service Customer
September 11, 2018
RICARDO URRUTIA
Response
We're glad Ricardo and the team could help, Elizabeth, thank you for trusting us to do so! Let us know when you're ready for your next service appointment!
September 13, 2018
Posted 12 days ago.
Even though, every time I go t...
Even though, every time I go there for service I am pretty satisfied, the prices are a little bit too high even with the coupons. I love going to Honda and get the parts backed up by the manufacturer however and I think a lot more people would choose the dealers if the prices were a little bit less. And of course, I think the tire rotation should be complimentary as it literally takes 2 minutes to complete. 25$ for that simple task is outrageous. I still love the professionals who work there and I hope someone is actually reading these reviews and would consider making some customer friendly changes.
Ozgur A, Visalia, CA, Service Customer
September 11, 2018
RICARDO URRUTIA
Response
Thank you for letting us know, Ozgur, we'll take that into consideration. We hope we can help you again in the future, and provide you with prices that you're happier with.
September 13, 2018
Posted 13 days ago.
Fast, friendly, experieneced
Roger D, WOODLAKE, CA, Service Customer
September 10, 2018
JUAN A CIFUENTES
Response
Thank you so much, Roger! We're happy to hear the team was quick and friendly. If you ever need anything else, the team is here to help!
September 13, 2018
Posted 14 days ago.
Service was very efficient and...
Service was very efficient and the mechanics fixed the problem within an hour. Thank you for such great service! You always have such wonderful service! We will definitely buy our next vehicle here again.
gregory S, Tulare, CA, Service Customer
September 09, 2018
JUAN A CIFUENTES
Response
We are excited to hear it, David, and thank you so much for bringing your Odyssey to our service team. We are glad we could get you back on the road so quickly, and it was great to see you. If you need anything else, please come back to see us again. We hope you have a great day!
September 11, 2018
Posted 14 days ago.
I had a very pleasant experien...
I had a very pleasant experience from the start. I was greeted right away and got all of my questions answered immediately.
ERICA C, Tulare, CA, Sales Customer
September 09, 2018
Castillo, Stephanie
Response
Awesome to hear, Erica, and we are absolutely thrilled we could get you the Accord you were looking for. We know it can be a lot of work to find the perfect vehicle, and we are glad we could make the process simpler for you. It was great to see you, and if you have any more questions or need anything else, please come back to see us again. We hope you have an amazing day!
September 11, 2018
Posted 15 days ago.
The man at the counter explain...
The man at the counter explained everything in detail of what we would need next and did not pressure us to make any purchases only suggested what would be best for us. We always feel well taken care of . We’re glad we bought our car at Gropetti
Jenny C, VISALIA, CA, Service Customer
September 08, 2018
ARRON ALDRIDGE
Response
Your Fit is looking great, Jenny, and we are thrilled we could help keep it that way. It was great to see you, and if you need anything else, we would be excited to help you again. We hope you have a great day!
September 11, 2018
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